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MESSAGING POLICY (Use of WhatsApp messages)

1. Purpose of Messages
We use WhatsApp only for service-related purposes:
•    Sending transactional notifications (for example, rental confirmations or order status updates).
•    Responding to your questions about orders and our services through the call center.
We do not use WhatsApp for advertising or marketing messages.

2. Consent (Opt-in)
When you start a chat with us on WhatsApp (for example, by scanning a QR code or contacting us through the website), you agree to receive messages necessary to provide our services.

3. Opt-out
You can unsubscribe from receiving messages at any time by:
•    Sending the command /unsubscribe in the WhatsApp chat;
•    Or by emailing us at [email protected]
After you opt out, we will stop sending you messages except for mandatory notifications related to active orders (if any).
4. Contact
If you have any questions about our messaging terms, please contact us at [email protected]
 

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